Frequently Asked Questions
Your guide to shopping with Gibson electronics.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Do you offer a warranty on electronic products?
Yes, all Gibson electronics come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
What is your return policy for opened items?
Items can be returned within 30 days of purchase. If the item has been opened, it must be in original condition with all accessories and packaging to be eligible for a full refund.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are my electronic devices protected during transit?
Absolutely. We use specialized, anti-static, and shock-absorbent packaging for all shipments to ensure your electronics arrive in perfect condition.