Returns & Exchanges
At Gibson, we stand by the precision and quality of our electronics. If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of delivery in its original packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your electronics in their original manufacturer box, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the condition of the device, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing